The Trainee Call Centre Agent markets Old Mutual products and services to new and existing clients telephonically and are individually accountable for achieving results through their own efforts. This role operates on salary / bonus / commission system.
Keeps abreast of developments and trends in the retail industry
Keeps abreast of new technology being implemented.
Identifies client financial needs telephonically.
Provides advice to the client in a call centre environment
Accepts and lives the company values.
Accountable for service delivery through own efforts.
Collaborates effectively with others to achieve personal results.
Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
Makes increased contributions by broadening individual skills.
Skills and Experience2-3 years experience in a similar role
EducationMatriculation Certificate (Matric) (Required)
Closing Date25 March 2021
About the company Old Mutual
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.